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How 0rient Handles Your Personal Data

At 0rient, we collect only the data we need to run your account securely and process deposits through UPI, Paytm and PhonePe — nothing more.

Data collected only as neededUPI, Paytm, PhonePe transaction records protectedYou can request your data anytimeIndia-based account privacy scopeEncrypted storage at rest and in transit

Browse Lobby Read FAQ

What This Privacy Policy Covers

0rient Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with 0rient — account creation, deposits via UPI, Paytm or PhonePe, browsing the lobby, and reaching our support team. We process personal data under applicable Indian data protection law, and access to our platform is available where local

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law permits. Data we collect includes your name, contact details, payment identifiers and device information used for account security. We do not sell your personal data to third parties. Data shared with payment processors such as UPI rails, Paytm or PhonePe is limited strictly to what
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those processors need to complete your transaction. Retention periods are set by regulatory requirements and explained in the retention section below. You remain in control: you may request a copy of your data, ask us to correct inaccuracies, or raise a deletion request through the contact
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paths listed on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to correct something on your account, or need to submit a formal data request…

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Every layer of 0rient's data handling — from the moment you enter your UPI handle to the moment a withdrawal clears — is built around minimisation and security.

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS encryption. Account data stored on our infrastructure is encrypted at rest, meaning raw database access never exposes your personal fields in plain text.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences from your browser at any time; opting out of analytics cookies does not affect your account access.

Payment Data Handling

When you deposit via UPI, Paytm or PhonePe, the transaction is processed by that payment provider under their own security standards. We receive a confirmation token and an anonymised reference — your full payment credentials never touch our servers.

Account Security Practices

Two-step verification is available on every 0rient account. Login attempts are monitored for anomalous patterns, and we will notify you by email if a new device accesses your account for the first time.

Data Retention Schedule

We hold account records for as long as your account is active and for a period after closure as required by applicable Indian law. Transaction logs related to UPI, Paytm and PhonePe are kept for the period mandated by payment regulations, then securely deleted.

Your Right to Correct or Delete Data

You may ask us to correct inaccurate personal data at any time by writing to our privacy team. Deletion requests are reviewed against legal retention obligations; where no legal hold applies, we action the deletion within 30 days of confirmation.

Common Questions About Your Privacy at 0rient

Below are the questions we receive most often about how personal data works on your 0rient account. If your question is not answered here, our privacy team is reachable via live chat or the dedicated email address listed in the contact section above.

We collect your name, email address, mobile number and, where required by law, identity verification documents. We also log device type and session data for account security purposes. We do not collect more than what is needed to run your account.

We share data only with payment processors such as UPI operators, Paytm and PhonePe to complete transactions, and with identity verification providers where local law requires it. We do not sell your data or share it for advertising purposes.

Submit a data access request to our privacy email or through live chat. We will compile and send you a readable copy of the personal data we hold on your account within 14 working days of verifying your identity.

Yes. Send a deletion request to our privacy team. We will review it against any legal retention obligations — such as transaction records required by Indian payment regulations — and delete everything not subject to a legal hold within 30 days.

Account data is retained while your account is active and for a period after closure as mandated by applicable law. UPI, Paytm and PhonePe transaction logs are held for the period required by Indian payment regulation, after which they are permanently deleted.

We use essential session cookies for login and optional analytics cookies to understand lobby navigation patterns. You can disable analytics cookies through your browser settings at any time without affecting your ability to log in or deposit.

Contact our privacy team via the dedicated email or live chat. If you are unsatisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction under applicable Indian law.

How 0rient Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Data

Encryption in Transit and at Rest

Cookie and Tracking Policy

Payment Data Handling

Account Security Practices

Data Retention Schedule

Your Right to Correct or Delete Data

Common Questions About Your Privacy at 0rient

01 What personal data does 0rient collect when I open an account?

02 Does 0rient share my data with any third party?

03 How do I access a copy of the data 0rient holds about me?

04 Can I ask 0rient to delete my personal data?

05 How long does 0rient keep my account and transaction data?

06 What cookies does 0rient use and how do I control them?

07 Who do I contact if I believe my privacy rights have been violated?

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